A Selection of our Awards
Recognition as well as motivation!
“All awards are a great honour for us and all our employees. It shows that our unique mix of nature, park, history and award-winning action directly by the sea is exactly what our guests want. At the same time they motivate us to further strengthen our position in North Germany, Germany and Europe.”
HANSA-PARK among the “Service Champions”!
The broad customer survey on customer service experience produced over 1.5 million customer reviews rating firms from 304 sectors. The 200 best companies / brands of all businesses surveyed were awarded a Gold Ranking.
With a 23rd place HANSA-PARK was once again awarded a Gold Ranking by Service-Champions and continues to be a member of the small circle of Germany’s Service Champions.
“The award shows that medium-sized family-led enterprises and international corporations are equal in the competition for customers,” says Andreas Leicht, Managing Director of HANSA-PARK.
“Our guests shape the Park” - that’s the motto of the leisure company. Accordingly HANSA-PARK has an extensive range of entertainment options to choose from, offering something for everyone.
HANSA-PARK is one of the most family-friendly companies in Germany
In a Germany-wide survey conducted by ServiceValue GmbH in co-operation with Goethe University in Frankfurt and WELT am SONNTAG, a German weekly, this year customers were asked to rate over 400 businesses from 58 industry sectors for their family-friendliness. 41,565 customer reviews were taken into account.
The ranking “Family-friendly Businesses in 2014” is based on the Family Experience Score (FES).
Compared with all businesses rated HANSA-PARK achieved an above- average FES of 80.4, which is in the upper-third range and earned the park the Golden Quality Seal certifying it to be one of the most family-friendly businesses in Germany.
To view all results go to www.servicevalue.de/familie
In 2007 HANSA-PARK was the first theme and family park in Germany to meet the strict criteria of Deutscher Kinderschutzbund, a German child protection agency, and be awarded the quality seal “OK for Kids” applicable to the entirety of the Park by TÜV NORD, a German technical testing and certification body. The seal is re-awarded every year after comprehensive testing and evaluation.
3rd place “Europe’s Best Family Rides”: the Midgard Serpent
and 4th place “Europe’s Best Family Parks”: HANSA-PARK
Once again Kirmes & Park Revue, Europe’s leading amusement park specialist magazine, presented the independent European Star Award to Europe’s best amusement parks to award entrepreneurial courage and innovative ideas.
This year the award was presented as part of the Euro Attractions Show in Barcelona, the largest specialist trade show of the leisure industry, which took place on 19 September 2016. Prior to the event an international independent jury comprising experts from the leisure park industry selected the most noteworthy attractions, roller coasters and theme parks in Europe and assessed them in 13 categories.
HANSA-PARK has received the European Star Award 2016 in the category “Europe’s Best Family Park”. HANSA-PARK came in 4th, behind Efteling and Disneyland Paris. “There are some 350 amusement parks in Europe, so we are very proud of this result,” Leicht says.
In addition, the “Midgard Serpent” especially geared towards families with children achieved third place in the category “Europe’s Best Family Ride” in 2016.
“These awards are testament to the success of HANSA-PARK. They show that we are also top-league in the international comparison when it comes to offering fun and excitement for the whole family,” said a delighted Christoph Andreas Leicht, Partner and Managing Director of HANSA-PARK.
For the sixth time in a row: World of Parks Award 2016 for HANSA-PARK as “Europe’s best Amusement Park for Kids”
10 days and 10 nights - that’s how long Worldofparks readers were given to cast their vote, and in the end around 35,000 took part in the Europe-wide “Worldofparks Voting 2016”. This is the sixth time in a row that HANSA-PARK has received the World of Parks Award in the category “Europe’s best Amusement Park for Kids”.
Readers voted HANSA-PARK 4th in the category “Europe’s best Amusement Park”.
The “Visit of the Shadow Creatures” came in fourth in the category “Best Event at a European Amusement Park”.
“We are enormously happy to have been ranked top again. Having won 1st place in the category “Europe’s best Amusement Park for Kids”, 4th place in the category “Europe’s best Amusement Park” and again 4th place for the “Best Event at a European Amusement Park” is a great honour for our team and at the same time an incentive for us to continue to give our very best,” says Andreas Leicht, personally liable partner.
“Our heartfelt thanks go to all readers who supported HANSA-PARK, Germany’s only event and theme park by the sea, in the World of Parks Award vote. We are very proud of these awards.”
HANSA-PARK receives “Amusement Park of the Year 2016” award
Parkscout.de, Europe‘s biggest web portal for amusement parks, asked its users to vote on the “Parkscout Award 2016” in six different categories. More than 50,000 amusement park fans complied and cast their vote.
HANSA-PARK won in the category “Amusement Park of the Year 2016” and “HANSA-PARK Resort by the Sea” came in first too!
“Our heartfelt thanks go to all users who voted for HANSA-PARK, Germany’s only event and theme park by the sea. We are very proud of these two awards. Having been crowned “Amusement Park of the Year 2016” - the most important award of the amusement park industry - is a great honour for us and all our employees. It shows that our unique mix of nature, park, history and award-winning action directly by the sea is exactly what our guests want,” says Christoph Andreas Leicht, personally liable partner and Managing Director of the family-led enterprise.
“However they also motivate us to further strengthen our position in North Germany, Germany and Europe. Real quality simply counts among guests and is worth more to them than mere size and run-of-the-mill fare. To us and to our guests, Germany’s only family and theme park by the sea is more than just another amusement park because it tells a story presented in a way that is possible only at HANSA-PARK located directly by the Baltic Sea and the Bay of Lübeck - a story from the Medieval Ages, a story of trade and shipping, of freedom and adventure, a story that has become a legend, but is still very much alive: “The HANSEATIC LEAGUE in EUROPE”. Every year, piece by piece, the theme world “symbolises” the Park’s name a bit more - and that’s what makes HANSA-PARK so unique in the world,” explains Leicht.
And all that without foregoing top-quality standards! As such, HANSA-PARK is Germany’s first amusement park that has been awarded the quality seal “OK for Kids” applicable to the entirety of the Park by TÜV Nord, a German testing and certification body, in accordance with the strict criteria of Deutscher Kinderschutzbund, a German child protection agency. So far, no other park in North Germany has received this impartial quality award.
And the message to our guests from all over Europe is: Visit the Baltic Sea region because it is home to Germany’s only family and theme park by the sea - HANSA-PARK - that offers heaps of fun at an absolutely affordable price!
Guests purchasing a season ticket, which is only € 80, can use all attractions and watch any event every day, as often as they wish – if that isn’t value for money, what else is?
According to a study conducted by Focus Money HANSA-PARK is “Customers’ Favourite 2016”
The “customers’ favourites” study looked at social media contributions on 1,000 brands from 82 industry sectors and product categories respectively, and evaluated 12 million customer statements with regard to price, service, quality and reputation.
The “customers’ favourites” study was conducted by Faktenkontor on behalf of Focus Money, a German weekly financial magazine.
The brand “HANSA-PARK” has been awarded the bronze prize in the category Amusement Parks, which is an excellent result as only 3 awards were presented in this category (1x bronze, 1x silver, 1x gold).
“We are very happy about the prize. It shows that not “only” do our attractions, such as the hypercoaster KÄRNAN with its reverse free fall that is unrivalled in the world, feature state-of-the-art technology, but the Park is also at the top of the field when it comes to digital and web technology,” says a delighted Andreas Leicht, Managing Director of HANSA-PARK.
HANSA-PARK is the first amusement park in North Germany and the second one in the world to have received the safety certificate awarded by TÜV SÜD.
"The quality seal "Certified Amusement Park" is a synonym for state-of-the-art, high safety standards which HANSA-PARK has implemented over the decades and constantly developed further," concludes Wilhelm Schaaff, head of the amusement ride certification department at TÜV SÜD.
Apart from HANSA-PARK, so far only Europa Park in Rust has managed to obtain this quality seal.
The amusement park safety certificate issued by TÜV SÜD assesses the interaction of all safety factors. This is of particular importance in huge parks such as HANSA-PARK. Apart from individual technical tests, award criteria are: emergency preparedness and response, save and rescue services, maintenance and inspection schedules as well as the documentation concerning the condition of the rides and facilities in the park.
Comprehensive audits evaluate the organisation, processes and structures of ride operations and their effects on the safety of visitors. However, the main elements are the individual amusement ride tests in accordance with DIN 4112, the guidelines on the calculation and design of amusement rides, and the guidelines on the construction and operation of amusement rides. Before the certificate is issued, proof of regular individual tests performed in the past and their continued performance must be provided.
For several weeks the TÜV experts conducted safety tests, for instance on electrical, hydraulic and pneumatic amusement ride parts. Among others, they tested velocities and brake runs, analysed individually experienced ride feelings and conducted staff audits.
All of the over 34 ride attractions at HANSA-PARK were tested for the above technical safety aspects, among others Germany's only water bobsled ride, the "Rio Dorado" or the "Rendezvous in the Loop", which sees two roller coasters meet in a looping.
Managing Director Andreas Leicht considers the TÜV certificate award an acknowledgement of HANSA-PARK's continued and successful efforts to combine top, high-quality and thrill-packed riding fun with utmost safety at Germany's only event and theme park by the sea. "For HANSA-PARK, as the park that sets quality standards not only in Germany but in Europe as well, it is a matter of course to be top in safety-related issues, too."
For 30 years now HANSA-PARK has commissioned TÜV SÜD to perform the technical safety inspections on all its rides, and both companies have been continuously co-operating in the fields of testing, acceptance and regular inspections of rides and fun facilities ever since. TÜV SÜD therefore disposes of extensive knowledge about the rides and facilities in addition to its technical know-how and experience from its long years of international activities.
The new certificate sets international safety standards for amusement parks. TÜV SÜD’s amusement ride department gained the necessary accreditation in 2003. Manufacturers and operators of amusement rides as well as the leading amusement parks in Germany and abroad, among others in the USA, Canada, Hong Kong and Saudi-Arabia, call TÜV SÜD their partner for safety management.
Setting new standards for child and family-friendliness:
As Germany's first amusement park ever, the family park by the sea has been awarded the quality seal "OK for Kids"
The minister for social affairs, health, family, youth and senior citizens of the federal state of Schleswig-Holstein, Dr Gitta Trauernicht, insisted on attending the certificate presentation ceremony in person and addressed a short speech to the company.
Together with Prof. Dr Wilhelm J. Brinkmann of the federal board of directors of DKSB, Deutscher Kinderschutzbund e.V., a German child protection agency, Volker Klosowski, member of the board of directors of TÜV NORD - certification and international affairs department - and Peter Teichmann, managing director of the federal agency of DKSB Schleswig-Holstein e.V., the minister presented the quality seal to HANSA-PARK's managing director, Christoph Andreas Leicht, on Saturday, 29 September 2007.
"Children have their very own ideas, needs and rights, and it is our primary and guiding corporate principle to respect that and offer child-suitable attractions, services and infrastructure. We are firmly committed to that principle and implement it with utmost care," said Andreas Leicht and continued, "For children only the best will do. It is therefore a matter of course for North Germany's best adventure and family park to apply the strict criteria, issued by Deutscher Kinderschutzbund and TÜV NORD, for the entire park and not just selected areas. We are delighted to say that following our awards for the best and healthiest park gastronomy, we were able to continue to improve our offer for all children. These efforts were rewarded when we received the comprehensive certification "OK for Kids" applicable to all our Park's areas."
Parents, too, are not happy when their expectations regarding the quality of the attractions for their children are not met. This includes friendly, professional and well-educated staff, child-friendly, easily usable sanitary facilities - among them are nappy changing rooms and private breastfeeding corners as well as first aid services providing optimum child care - healthy, child-suitable meals and drinks, child-optimised quiet corners and chill-out areas. We put special emphasis on fully accessible child areas as well as attractive, fun-filled games and interactive play that also take full account of the needs of disabled children. Games, educational activities and fun-packed action stimulating children's creativity and imagination are as much expected as are specially designed event worlds that strengthen family bonds and provide enjoyment for the whole family.
HANSA-PARK has invested heavily in product optimisation, staff training, environmental protection and market research and is well prepared to meet the huge expectations of the little guests and the strict inspection criteria of Deutscher Kinderschutzbund and TÜV NORD required for the certification.
Not only does the comprehensive certification make HANSA-PARK a pioneer in the field of quality management in tourism - perfectly timed with the start of the new family tourism quality campaign launched by the federal state of Schleswig-Holstein - but it also underpins the Park's claim of being Germany's most child-friendly and family-friendly theme park. HANSA-PARK is always delighted to set the trend for others to follow suit.
"We are primarily concerned with children and their families, and all visitors to amusement parks will benefit when we are the first in the industry sector to set high standards," explained Managing Director, Andreas Leicht. To ensure that it stays that way, every year these standards are raised slightly as part of the annual audits.
For more information on and around "OK for Kids", please go to